Business Success Tip of the month
Succesful people.....
Work smarter in the current climate to keep their businesses well positioned to blossom when the world gets back to some form of normality !
rely on systems rather than just on people. If the business is only great because it's got some exceptional people, what happens when they leave ?
know the value of a first impression - You only get one chance to do this right. When a customer phones or calls in they form a lasting opinion of you within 20 seconds.
use their financial figures as an indicator of the health and progress of the business and as an early warning system - not just as a necessary evil to sort out their taxes
Successful people ................
view problems as opportunities. They will use a customer complaint as a chance to turn him into a raving fan of the business
And remember... Success is just a matter of luck. Ask any failure !
Have you read about the 4 Phases of Owning an Elephant and understood how it compares with running a business ?
E mail derek@chpaccountants.co.uk for a copy